GoldPay Enterprises LLC (Irrigation Assistant)

SMS Terms and Conditions

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Introduction

This is an important legal document. It is long so please make sure read all of it. Some of the topics include the legal terms for buying our products or services, our privacy policy, our earnings disclaimer, refund policies, and what happens if there are any legal disputes.

You may be referred to as Licensee. The terms ‘You’ or ‘Licensee’ includes you and any of your owners, employees, partners, independent contractors, subsidiaries, affiliates, attorneys, agents, heirs, and assigns.

GoldPay Enterprises may be referred to as Licensor. The terms ‘Us,’ ‘We,’ or ‘Licensor’ includes our owners, managers, employees, subsidiaries, independent contractors, agents, attorneys, and assigns.

You must be at least 18 years old to access this website or to purchase products or services from us. You agree you are obtaining our products or services for business purposes.

We do not direct this website to minors, nor do we knowingly collect any personal information from children under the age of thirteen.

 

 

Disclaimers

ALL CONTENT IS PROVIDED “AS IS” AND ANY AND ALL WARRANTIES ARE DISCLAIMED, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Our cumulative liability to you or anyone else for any loss or damages resulting from any claims, demands, or actions arising out of or relating to this Agreement or use of the content or website shall not exceed the amount you have paid to us for the product or service. In no event shall we be liable for any indirect, incidental, consequential, special, or exemplary damages or lost profits, even if we have been advised of the possibility of such damages. You agree that the foregoing constitutes your sole and exclusive remedy for any breach of this Agreement. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Refund Policies

Refund policies for our products may be stated on the product sales or information page. If not otherwise stated, then these policies apply:

 

Purchasing Terms and Conditions

GoldPay Enterprises LLC, acting as Irrigation Assistant

1. Introduction

These Terms and Conditions ("Agreement") govern the provision of receptionist, communication, website, automation, and related business support services ("Services") by GoldPay Enterprises LLC, acting as Irrigation Assistant ("Company," "we," "us," or "our") to the client ("Client," "you," or "your").

By purchasing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement.

2. Services Provided

GoldPay Enterprises LLC, acting as Irrigation Assistant, provides customized receptionist and business support services designed to assist service businesses with communication management and operational support.

Services may include, but are not limited to:

  • answering phone calls, text messages, emails, and customer inquiries

  • lead intake and message relaying

  • appointment scheduling support

  • administrative and customer service assistance

  • communication workflow development

  • automations and operational systems

  • websites, forms, online booking tools, and payment integrations

  • customer communication systems

  • other customized services agreed upon between the Company and Client

Because our Services are tailored to each Client, the scope of work, responsibilities, systems, features, and configuration may vary by account.

3. Initial Service Period and Custom Pricing Agreement

New Clients may begin Services by purchasing the initial service period at the advertised rate of $299 for the first month of service.

During this initial service period, the Company may evaluate the Client’s communication needs and may create, configure, or implement systems, workflows, automations, websites, or operational tools to support the Client’s business.

At or near the conclusion of the first month, the Company may present a custom pricing proposal for continued Services based on the Client’s business size, communication volume, service complexity, and required level of support.

Continued Services beyond the first month require mutual agreement between the Company and the Client regarding pricing and service scope.

If the Client agrees to the proposed arrangement, Services will continue under the new agreement.

If the Client declines the proposed terms or no agreement is reached, Services will conclude at the end of the initial service period.

Work performed during the first month is considered completed work for that period and does not obligate the Company to continue providing Services beyond the initial month.

4. No Guarantee of Business Results

The Client acknowledges that the Company provides operational support services and does not guarantee any specific business result or outcome, including but not limited to:

  • increased revenue

  • increased customer bookings

  • reduced missed calls

  • improved business performance

  • increased customer satisfaction

  • increased sales or profits

Business results depend on numerous factors outside the Company’s control, including the Client’s pricing, staffing, service quality, marketing, business operations, and market conditions.

5. Communication Handling Disclaimer

Communication services involve human interaction and technology systems that may occasionally experience delays, interruptions, errors, or misunderstandings.

The Client acknowledges and agrees that the Company:

  • does not guarantee that every call, text, email, lead, or message will be answered, captured, or handled

  • does not guarantee that communications will always be delivered immediately, correctly, or without interruption

  • does not guarantee that all business opportunities, customers, or sales leads will be retained or converted

The Company is not responsible for missed calls, missed messages, delayed responses, scheduling errors, communication misunderstandings, customer dissatisfaction, or lost business opportunities.

6. Limitation of Liability

To the fullest extent permitted by law, GoldPay Enterprises LLC, acting as Irrigation Assistant, shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to the Services.

This includes, but is not limited to, claims arising from:

  • missed calls or missed leads

  • missed messages or delayed responses

  • scheduling mistakes

  • communication errors

  • service interruptions

  • website downtime

  • automation failures

  • payment system failures

  • cyber incidents or data breaches

  • lost data

  • customer dissatisfaction

  • lost business, lost customers, or reputational harm

The Client agrees that the Company shall not be liable for any lost profits, lost revenue, lost business opportunities, lost customers, missed contracts, or other consequential business losses arising from any missed call, missed message, delayed response, scheduling issue, communication error, service interruption, or other act or omission related to the Services, even if the Client claims such issue resulted in the loss of a specific sale, project, contract, or customer.

The maximum liability of the Company for any claim related to the Services shall not exceed the amount paid by the Client to the Company during the thirty (30) days preceding the event giving rise to the claim.

7. Indemnification

The Client agrees to indemnify, defend, and hold harmless GoldPay Enterprises LLC, acting as Irrigation Assistant, from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising from or related to:

  • the Client’s business operations

  • the Client’s customers or transactions

  • the Client’s use of the Services

  • disputes between the Client and their customers

  • claims arising from the Client’s website, offers, representations, pricing, services, or business practices

8. Websites, Domains, and Proprietary Systems

As part of the Services, the Company may create or manage digital infrastructure including websites, forms, automations, payment integrations, communication systems, and operational tools.

Domain Ownership

If a domain name is registered on behalf of the Client, the Company may transfer control of the domain name only to the Client upon termination of Services, subject to applicable administrative procedures, transfer requirements, and any outstanding balances owed to the Company.

Proprietary Systems

The Client acknowledges that the Company may develop proprietary systems, workflows, infrastructure, or configurations including but not limited to:

  • automation workflows

  • communication systems

  • call handling structures

  • custom forms and intake systems

  • integrations

  • internal tools

  • proprietary website structures or backend systems

  • service-related software configurations

These systems remain the intellectual property, proprietary work product, and operational infrastructure of the Company, unless otherwise agreed in writing.

Upon termination of Services:

  • the Client may retain or receive transfer of the domain name only, if applicable

  • the proprietary systems, automations, workflows, backend structures, and infrastructure created by the Company will not be transferred

  • the Company may disable, remove, disconnect, or cease providing access to such proprietary systems

9. Third-Party Platforms and Providers

The Services may rely on third-party providers including but not limited to:

  • web hosting companies

  • phone carriers

  • messaging providers

  • payment processors

  • CRM systems

  • scheduling software

  • automation tools

  • plugins, themes, or software vendors

The Company does not own or control these third-party systems and is not responsible for:

  • outages

  • downtime

  • interruptions

  • policy changes

  • security failures

  • software bugs

  • data loss

  • payment processor errors

  • account suspensions or platform restrictions

The Client acknowledges that the performance and availability of the Services may depend in part on such third-party providers.

10. Payment Processing Disclaimer

If the Company assists in setting up or integrating payment systems, transactions are processed through third-party payment processors.

The Company does not process, hold, or control customer payment funds and is not responsible for:

  • failed transactions

  • chargebacks

  • fraudulent transactions

  • processor outages

  • payment disputes

  • merchant account issues

  • financial losses arising from payment system errors or third-party processor actions

The Client is solely responsible for complying with all applicable tax laws, financial regulations, processor rules, refund obligations, and business compliance requirements related to their transactions.

11. Payment Disputes and Chargebacks

The Client agrees that payments made for Services compensate the Company for time, labor, expertise, setup, configuration, customization, and operational support.

Because Services may begin immediately after purchase, payments for Services, including the initial $299 first month service period, are generally non-refundable once work has begun.

If the Client has a concern regarding billing or Services, the Client agrees to contact the Company directly and make a good-faith effort to resolve the issue before initiating a chargeback or payment dispute.

Initiating a chargeback or payment dispute for Services that have been performed, configured, or made available may be considered a violation of this Agreement.

If a chargeback or payment dispute is initiated, the Company reserves the right to:

  • immediately suspend or terminate Services

  • disable websites, automations, communication systems, or other infrastructure related to the Client’s account

  • recover unpaid balances, chargeback fees, administrative costs, collection costs, and reasonable legal expenses where permitted by law

12. Service Interruptions

Services may be affected by events outside the Company’s control, including but not limited to:

  • internet outages

  • power outages

  • phone carrier issues

  • hosting failures

  • software errors

  • platform outages

  • third-party service disruptions

  • force majeure events

The Company shall not be liable for any delay, interruption, or failure in performance caused by circumstances outside its reasonable control.

13. Security and Cyber Incidents

The Company takes reasonable steps to maintain the security of systems it manages, but no website, software, platform, or online system can be guaranteed to be completely secure.

The Client acknowledges and agrees that the Company shall not be liable for damages, losses, claims, liabilities, or business interruptions resulting from:

  • hacking

  • unauthorized access

  • malware

  • ransomware

  • phishing

  • data breaches

  • cyberattacks

  • website compromise

  • account compromise

  • malicious acts of third parties

  • vulnerabilities in third-party software, plugins, hosting platforms, or other external systems

The Client is responsible for maintaining secure passwords, protecting account access, and following reasonable security practices for their own accounts and systems.

14. Data Loss and Backup Disclaimer

While the Company may implement systems that store, process, or transmit information, the Client acknowledges that data loss, corruption, inaccessibility, or deletion may occur due to technical failures, cyber incidents, third-party issues, human error, or other unforeseen events.

The Company does not guarantee the preservation, availability, or recovery of any data, messages, records, website content, customer information, or business information.

The Client is solely responsible for maintaining independent backups of any critical business data, communications, customer information, website content, and records.

15. Client Responsibilities

The Client agrees to provide accurate and timely business information, instructions, and access reasonably necessary for the Company to perform the Services.

The Client remains fully responsible for:

  • their business operations

  • all services sold to their customers

  • pricing, policies, and business decisions

  • compliance with laws and regulations

  • customer relationships and customer obligations

  • the accuracy of information they provide to the Company

The Client is also responsible for reviewing and approving any important business content, messaging, website information, pricing, or customer-facing material where applicable.

16. Termination of Services

Either party may terminate Services at any time, subject to any active billing period, separate written agreement, or outstanding payment obligations.

Unless otherwise agreed in writing:

  • Services will continue through the end of the current billing cycle

  • no refunds will be issued for Services already rendered, configured, or made available

The Company may terminate or suspend Services immediately if the Client:

  • fails to pay

  • violates this Agreement

  • initiates an improper chargeback

  • engages in abusive, threatening, or harassing conduct

  • uses the Services in a manner that creates legal, operational, or reputational risk for the Company

Upon termination, the Company may deactivate or remove access to systems, websites, automations, messaging systems, or other infrastructure associated with the Services, except for any domain transfer rights expressly stated in this Agreement.

17. Legal Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to conflict of law principles.

Any dispute, claim, or legal proceeding arising out of or relating to this Agreement shall be brought exclusively in the state or federal courts located in Minnesota, and the Client consents to the jurisdiction of such courts.

18. Amendments

GoldPay Enterprises LLC, acting as Irrigation Assistant, may update or modify these Terms and Conditions at any time.

Continued use of the Services after such updates constitutes acceptance of the revised terms.

19. Acceptance of Terms

By purchasing or using the Services, the Client acknowledges that they have read, understood, and agree to these Terms and Conditions